Quality Report - November
NEWSLETTER
NEWSLETTER
Quality Report - November
Going forward, we will be including an update in the monthly newsletter to better inform residents and families of HVH’s Quality Improvement Activities.
What is Quality Improvement?
Quality Improvement (QI) is a continuous assessment of our care and services to look at what works well and where we need improvement. QI activities are person-centredand aim to improve the quality of life for those that live at HVH.
This Month’s Feature:
Moving towards our Strategic Goal of a safe and satisfying workplace.
Upcoming PACE Training
PACE is a point of care risk assessment and safe mobility training program planned for November and December. PACE is an approach that all HVH staff will utilize by looking at a resident’s physical status, communication level, environment and potential behaviours in order to provide safe care and services.
P – Physical
A – Approach
C – Communication
E – Environment
Submitted By Carrie Frazier, Programs Manager
Hilltop Highlights and Events
HVH Programming Highlights Pictures
Notice of Mock Disaster
Upcoming Special Meals
As a Resident of Harbour View Haven; 7. “You have the right to receive opportunities for rehabilitation of functional abilities and assistance towards independence, consistent with your individual requirements.” Residents have access to regular services of health care professionals that can assist in areas of rehabilitation or
Mealtimes at HVH At our last Resident Council meeting, it was discussed and primarily opted for, flipping our bigger meal from noon to supper time. With providing a very large breakfast, followed by the large main meal for lunch, many residents are too full to consume that meal (which contains most of their daily calories and protein). Due to this, many are quite hungry by supper time when the lighter meal is served. With residents’ input, we are looking at moving our largest meal to supper time. Benefits of this include: Improved satiety throughout the evening Less hypoglycemia with morning blood sugars Increased likelihood of consuming the large, main meal The ability to sleep in & have a late breakfast, without compromising intake of the larger meal Stay tuned for results of our residents’ votes! ~ Food Services Team
April Events
Harbour View Haven extends a huge and heartfelt thank you to each and every one of our volunteers. Your continued dedication and support is greatly appreciated.
Family Council Meeting
February Events
February is African Heritage Month