Quality Report - November
NEWSLETTER
NEWSLETTER
Quality Report - November
Going forward, we will be including an update in the monthly newsletter to better inform residents and families of HVH’s Quality Improvement Activities.
What is Quality Improvement?
Quality Improvement (QI) is a continuous assessment of our care and services to look at what works well and where we need improvement. QI activities are person-centredand aim to improve the quality of life for those that live at HVH.
This Month’s Feature:
Moving towards our Strategic Goal of a safe and satisfying workplace.
Upcoming PACE Training
PACE is a point of care risk assessment and safe mobility training program planned for November and December. PACE is an approach that all HVH staff will utilize by looking at a resident’s physical status, communication level, environment and potential behaviours in order to provide safe care and services.
P – Physical
A – Approach
C – Communication
E – Environment
Submitted By Carrie Frazier, Programs Manager
Hilltop Highlights and Events
February Events
February is African Heritage Month
Food Services is planning the following special meals
VOLUNTEER OPPORTUNITIES at HVH
Through a combination of staff, volunteer and community efforts, our programs are designed to offer residents a broad range of group and individual opportunities to enhance their physical, emotional, social, spiritual and intellectual quality of life. We are thankful to our dedicated volunteers who support our programming throughout the year. Check out our video “Celebrating Therapeutic Recreation Month”—February 2026 highlighting programming over the past year on our website at www.hvh.ca and our Facebook Site !
HVH Programming Highlights Pictures
Christmas Dinner 2025
Volunteers Needed..
Low Scents Makes Good Christmas Sense