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Quality Report - November
NEWSLETTER
NEWSLETTER
Quality Report - November
Going forward, we will be including an update in the monthly newsletter to better inform residents and families of HVH’s Quality Improvement Activities.
What is Quality Improvement?
Quality Improvement (QI) is a continuous assessment of our care and services to look at what works well and where we need improvement. QI activities are person-centredand aim to improve the quality of life for those that live at HVH.
This Month’s Feature:
Moving towards our Strategic Goal of a safe and satisfying workplace.
Upcoming PACE Training
PACE is a point of care risk assessment and safe mobility training program planned for November and December. PACE is an approach that all HVH staff will utilize by looking at a resident’s physical status, communication level, environment and potential behaviours in order to provide safe care and services.
P – Physical
A – Approach
C – Communication
E – Environment
Submitted By Carrie Frazier, Programs Manager
Hilltop Highlights and Events
HVH Programming Highlights Pictures
Quality Report May 6th-12th, 2024 is Mental Health Week
May Events
A Taste of Local Love
Our annual Painted Lady Butterfly project will commence again this spring. We anticipate receiving our Painted Lady caterpillars during the last week of May. We will watch their transition from caterpillars to butterflies, and then release them into the garden park in early June. Stay tuned for details!
We will be celebrating Mother’s Day May 10 at 2:00 p.m. in the Floor Two Lounge.
Food Services is planning a special Mother’s Day Surf & Turf Meal
As a Resident of Harbour View Haven; 9. “You have the right to have your medical records kept confidential in accordance with the law.” At HVH, the only staff responsible for your care may see your health and personal records unless we have written permission for another designated party.
HVH Families and Visitors
National Volunteer Appreciation Week