Quality Report

NEWSLETTER

Quality Report

Falls Management Improvement Project

Here at Harbour View Haven, we track statistics from our resident incident report forms to provide us more information on areas such as behavioural concerns, wandering, injuries, and falls. The purpose of tracking this information is to provide us with insight on areas for improvement that involve resident safety or staff education.


From our 2019-2020 incident report tracking, we have noted a trend for a rising number of unwitnessed falls in the facility. As a result, we have developed a multi-disciplinary team to assess these numbers, discuss concerns and brainstorm solutions. An update in the Quality Report will follow over the next few months.


Questions? Contact Carrie at cfrazier@hvh.ca

Hilltop Highlights and Events

April 22, 2026
May Events
By Lisa Wright April 22, 2026
Food Services is planning a special Mother’s Day on May 10th
April 22, 2026
Update on Mealtimes at HVH Resident Council has voted in unanimous favor during the March meeting to move the larger meal from lunch time to supper time. This was implemented and residents are enjoying the change based on the majority of feedback collected so far. Special holiday meals will be scheduled for lunches as specified. ~ Food Services Team
April 22, 2026
Our annual Painted Lady Butterfly project will commence again this spring. We anticipate receiving our Painted Lady caterpillars during the last week of May. We will watch their transition from caterpillars to butterflies, and then release them into the garden park in early June. Stay tuned for details!
April 22, 2026
As a Resident of Harbour View Haven; 2. “You have the right to be involved in decisions about your care.” Residents may give or refuse consent for treatment, including medication, in accordance with law, and must be informed of the consequences of giving or refusing consent.
April 17, 2026
National Volunteer Appreciation Week
March 28, 2026
HVH Programming Highlights Pictures
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