Quality Report
NEWSLETTER
NEWSLETTER
Quality Report
Falls Management Improvement Project
Here at Harbour View Haven, we track statistics from our resident incident report forms to provide us more information on areas such as behavioural concerns, wandering, injuries, and falls. The purpose of tracking this information is to provide us with insight on areas for improvement that involve resident safety or staff education.
From our 2019-2020 incident report tracking, we have noted a trend for a rising number of unwitnessed falls in the facility. As a result, we have developed a multi-disciplinary team to assess these numbers, discuss concerns and brainstorm solutions. An update in the Quality Report will follow over the next few months.
Questions? Contact Carrie at cfrazier@hvh.ca
Hilltop Highlights and Events
October Events
Lest We Forget… The Royal Canadian Legion, Lunenburg Branch 23 will lead a Remembrance Day Service, November 11th at 2:00 p.m. in the Floor 2 Lounge, All Welcome.
As a Resident of Harbour View Haven; 6. “You have the right to voice complaints regarding the facility or facility staff without facing discrimination.” In accordance with HVH policy regarding complaints, residents are encouraged to direct complaints to the CEO, the Director of Resident Care, the Assistant Director of Care, and/or Nurse Manager .
Staff Appreciation Last month was Continuing Care month…. in appreciation to all our staff for their dedication and generous care provided to our residents, HVH offered a number of special treats throughout October including Tim Hortons Coffee, Muffins and Doughnuts, Subway Sub days, Pizza days, and a special Chicken & Samosas meal served by Management.
HVH Programming Highlights Pictures
National Infection Control Week October 20-25, 2025
Upcoming Special Meals
October Events