Quality Report - May
NEWSLETTER
NEWSLETTER
Quality Report - May
Accreditation Survey Update
We are excited to announce that Harbour View Haven has been awarded with the Exemplary Standing
from Accreditation Canada! What does this mean? HVH has attained the highest level of performance, achieving excellence in meeting the requirements of the Accreditation Program.
As part of our Accreditation process, HVH’s leadership, governance, clinical programs, and services were held to national standards of excellent. Areas also included staff and resident safety, medication management, falls prevention, wound care protocols and leisure activities just to name a few.
Harbour View Haven has been an Accredited facility since 2012 and we could not be happier to continue providing quality programs and services to our residents. A big thank you and congratulations to everyone who participated in the process including staff, residents, family, volunteers and community partners!
Submitted by Carrie Frazier, Programs Manager
Hilltop Highlights and Events
May Events
Food Services is planning a special Mother’s Day on May 10th
Update on Mealtimes at HVH Resident Council has voted in unanimous favor during the March meeting to move the larger meal from lunch time to supper time. This was implemented and residents are enjoying the change based on the majority of feedback collected so far. Special holiday meals will be scheduled for lunches as specified. ~ Food Services Team
Our annual Painted Lady Butterfly project will commence again this spring. We anticipate receiving our Painted Lady caterpillars during the last week of May. We will watch their transition from caterpillars to butterflies, and then release them into the garden park in early June. Stay tuned for details!
As a Resident of Harbour View Haven; 2. “You have the right to be involved in decisions about your care.” Residents may give or refuse consent for treatment, including medication, in accordance with law, and must be informed of the consequences of giving or refusing consent.
National Volunteer Appreciation Week
HVH Programming Highlights Pictures