Quality Report - May
NEWSLETTER
NEWSLETTER
Quality Report - May
Accreditation Survey Update
We are excited to announce that Harbour View Haven has been awarded with the Exemplary Standing
from Accreditation Canada! What does this mean? HVH has attained the highest level of performance, achieving excellence in meeting the requirements of the Accreditation Program.
As part of our Accreditation process, HVH’s leadership, governance, clinical programs, and services were held to national standards of excellent. Areas also included staff and resident safety, medication management, falls prevention, wound care protocols and leisure activities just to name a few.
Harbour View Haven has been an Accredited facility since 2012 and we could not be happier to continue providing quality programs and services to our residents. A big thank you and congratulations to everyone who participated in the process including staff, residents, family, volunteers and community partners!
Submitted by Carrie Frazier, Programs Manager
Hilltop Highlights and Events
October Events
Lest We Forget… The Royal Canadian Legion, Lunenburg Branch 23 will lead a Remembrance Day Service, November 11th at 2:00 p.m. in the Floor 2 Lounge, All Welcome.
As a Resident of Harbour View Haven; 6. “You have the right to voice complaints regarding the facility or facility staff without facing discrimination.” In accordance with HVH policy regarding complaints, residents are encouraged to direct complaints to the CEO, the Director of Resident Care, the Assistant Director of Care, and/or Nurse Manager .
Staff Appreciation Last month was Continuing Care month…. in appreciation to all our staff for their dedication and generous care provided to our residents, HVH offered a number of special treats throughout October including Tim Hortons Coffee, Muffins and Doughnuts, Subway Sub days, Pizza days, and a special Chicken & Samosas meal served by Management.
HVH Programming Highlights Pictures
National Infection Control Week October 20-25, 2025
Upcoming Special Meals
October Events