Quality Report - May
NEWSLETTER
NEWSLETTER

Quality Report - May
Accreditation Survey Update
We are excited to announce that Harbour View Haven has been awarded with the Exemplary Standing
from Accreditation Canada! What does this mean? HVH has attained the highest level of performance, achieving excellence in meeting the requirements of the Accreditation Program.
As part of our Accreditation process, HVH’s leadership, governance, clinical programs, and services were held to national standards of excellent. Areas also included staff and resident safety, medication management, falls prevention, wound care protocols and leisure activities just to name a few.
Harbour View Haven has been an Accredited facility since 2012 and we could not be happier to continue providing quality programs and services to our residents. A big thank you and congratulations to everyone who participated in the process including staff, residents, family, volunteers and community partners!
Submitted by Carrie Frazier, Programs Manager
Hilltop Highlights and Events

As a Resident of Harbour View Haven; 7. “You have the right to receive opportunities for rehabilitation of functional abilities and assistance towards independence, consistent with your individual requirements.” Residents have access to regular services of health care professionals that can assist in areas of rehabilitation or

Mealtimes at HVH At our last Resident Council meeting, it was discussed and primarily opted for, flipping our bigger meal from noon to supper time. With providing a very large breakfast, followed by the large main meal for lunch, many residents are too full to consume that meal (which contains most of their daily calories and protein). Due to this, many are quite hungry by supper time when the lighter meal is served. With residents’ input, we are looking at moving our largest meal to supper time. Benefits of this include: Improved satiety throughout the evening Less hypoglycemia with morning blood sugars Increased likelihood of consuming the large, main meal The ability to sleep in & have a late breakfast, without compromising intake of the larger meal Stay tuned for results of our residents’ votes! ~ Food Services Team







