Quality Report - March

NEWSLETTER

Quality Report - March

Hand Hygiene Audits
The HVH management team conducts hand hygiene audits regularly to track and
evaluate whether staff are compiling with appropriate hand hygiene practices. Results from the audits are posted throughout the facility for staff, residents, family, volunteers and visitors.

What is Hand Hygiene?
Hand hygiene is a general term referring to any action that removes visible soil and/ or kills germs on the hands. When performed correctly, hand hygiene is the single most effective way to prevent the spread of communicable diseases and infections. In health care, hand hygiene is used to eliminate transient microorganisms that have been picked up via contact with patients, contaminated equipment or the environment. Hand hygiene may be performed with alcohol-based hand rubs or, if hands are visibly soiled, with soap and running water.

(Best Practices for Hand Hygiene in All Health Care Settings, 4th Edition; Provincial Infectious Diseases Advisory
Committee. April 2014).
Submitted by Carrie Frazier, Programs Manager

Hilltop Highlights and Events

April 22, 2026
May Events
By Lisa Wright April 22, 2026
Food Services is planning a special Mother’s Day on May 10th
April 22, 2026
Update on Mealtimes at HVH Resident Council has voted in unanimous favor during the March meeting to move the larger meal from lunch time to supper time. This was implemented and residents are enjoying the change based on the majority of feedback collected so far. Special holiday meals will be scheduled for lunches as specified. ~ Food Services Team
April 22, 2026
Our annual Painted Lady Butterfly project will commence again this spring. We anticipate receiving our Painted Lady caterpillars during the last week of May. We will watch their transition from caterpillars to butterflies, and then release them into the garden park in early June. Stay tuned for details!
April 22, 2026
As a Resident of Harbour View Haven; 2. “You have the right to be involved in decisions about your care.” Residents may give or refuse consent for treatment, including medication, in accordance with law, and must be informed of the consequences of giving or refusing consent.
April 17, 2026
National Volunteer Appreciation Week
March 28, 2026
HVH Programming Highlights Pictures
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