Quality Report June 2022

NEWSLETTER

Quality Report: Accreditation Update

Harbour View Haven is proud to be an Accredited facility, the first in our area since 2001. During our last onsite survey in March 2020, we were awarded with the highest exemplary standing.


What is Accreditation?

Accreditation is on-going, voluntary process of assessing our services and programs against national standards of excellence to identify what we are doing well and what

areas we could improve on. Areas of focus include medication management, resident and staff safety, resident/family satisfaction with programs, services, and meals, falls management, wound care and leadership practices to name a few.


Update of Progress:

Our accreditation teams are meeting regularly to go over action plans to ensure on-going quality of programs and services offered here at HVH. We look forward to sharing more information on some of the incentives we are working on including new considerations for virtual health care.


Interested in getting involved? Contact Carrie Frazier, Programs Manager for more

information: cfrazier@hvh.ca (902) 514-6000

Hilltop Highlights and Events

By Lisa Wright October 28, 2025
October 28, 2025
October Events
October 28, 2025
Lest We Forget… The Royal Canadian Legion, Lunenburg Branch 23 will lead a Remembrance Day Service, November 11th at 2:00 p.m. in the Floor 2 Lounge, All Welcome.
October 28, 2025
As a Resident of Harbour View Haven; 6. “You have the right to voice complaints regarding the facility or facility staff without facing discrimination.” In accordance with HVH policy regarding complaints, residents are encouraged to direct complaints to the CEO, the Director of Resident Care, the Assistant Director of Care, and/or Nurse Manager .
October 28, 2025
Staff Appreciation Last month was Continuing Care month…. in appreciation to all our staff for their dedication and generous care provided to our residents, HVH offered a number of special treats throughout October including Tim Hortons Coffee, Muffins and Doughnuts, Subway Sub days, Pizza days, and a special Chicken & Samosas meal served by Management.
October 2, 2025
HVH Programming Highlights Pictures
September 24, 2025
National Infection Control Week October 20-25, 2025
September 24, 2025
Upcoming Special Meals
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