Quality Report June 2022

NEWSLETTER

Quality Report: Accreditation Update

Harbour View Haven is proud to be an Accredited facility, the first in our area since 2001. During our last onsite survey in March 2020, we were awarded with the highest exemplary standing.


What is Accreditation?

Accreditation is on-going, voluntary process of assessing our services and programs against national standards of excellence to identify what we are doing well and what

areas we could improve on. Areas of focus include medication management, resident and staff safety, resident/family satisfaction with programs, services, and meals, falls management, wound care and leadership practices to name a few.


Update of Progress:

Our accreditation teams are meeting regularly to go over action plans to ensure on-going quality of programs and services offered here at HVH. We look forward to sharing more information on some of the incentives we are working on including new considerations for virtual health care.


Interested in getting involved? Contact Carrie Frazier, Programs Manager for more

information: cfrazier@hvh.ca (902) 514-6000

Hilltop Highlights and Events

Update - 48-hour Strike Noticе

April 23, 2026

Dementia Understanding the Journey

April 22, 2026

Favourite Recipes Flatbread Pizza

April 22, 2026

May 2026 Upcoming Events

April 22, 2026
May Events

Food Services is planning a special lunch meal on Mother’s Day May 10th

By Lisa Wright • April 22, 2026
Food Services is planning a special Mother’s Day on May 10th

Update on Mealtimes at HVH

April 22, 2026
Update on Mealtimes at HVH Resident Council has voted in unanimous favor during the March meeting to move the larger meal from lunch time to supper time. This was implemented and residents are enjoying the change based on the majority of feedback collected so far. Special holiday meals will be scheduled for lunches as specified. ~ Food Services Team

Copy of Annual Butterfly Project 2026

April 22, 2026
Our annual Painted Lady Butterfly project will commence again this spring. We anticipate receiving our Painted Lady caterpillars during the last week of May. We will watch their transition from caterpillars to butterflies, and then release them into the garden park in early June. Stay tuned for details!

Harbour View Haven Bill of Resident Rights - May 2026

April 22, 2026
As a Resident of Harbour View Haven; 2. “You have the right to be involved in decisions about your care.” Residents may give or refuse consent for treatment, including medication, in accordance with law, and must be informed of the consequences of giving or refusing consent.

National Volunteer Appreciation week

April 17, 2026
National Volunteer Appreciation Week

HVH Programming Highlights Pictures

March 28, 2026
HVH Programming Highlights Pictures
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