Quality Report June 2022

NEWSLETTER

Quality Report: Accreditation Update

Harbour View Haven is proud to be an Accredited facility, the first in our area since 2001. During our last onsite survey in March 2020, we were awarded with the highest exemplary standing.


What is Accreditation?

Accreditation is on-going, voluntary process of assessing our services and programs against national standards of excellence to identify what we are doing well and what

areas we could improve on. Areas of focus include medication management, resident and staff safety, resident/family satisfaction with programs, services, and meals, falls management, wound care and leadership practices to name a few.


Update of Progress:

Our accreditation teams are meeting regularly to go over action plans to ensure on-going quality of programs and services offered here at HVH. We look forward to sharing more information on some of the incentives we are working on including new considerations for virtual health care.


Interested in getting involved? Contact Carrie Frazier, Programs Manager for more

information: cfrazier@hvh.ca (902) 514-6000

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May Events
By Lisa Wright April 22, 2026
Food Services is planning a special Mother’s Day on May 10th
April 22, 2026
Update on Mealtimes at HVH Resident Council has voted in unanimous favor during the March meeting to move the larger meal from lunch time to supper time. This was implemented and residents are enjoying the change based on the majority of feedback collected so far. Special holiday meals will be scheduled for lunches as specified. ~ Food Services Team
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