Quality Report - December

NEWSLETTER

Quality Report - December

This Month’s Feature:
Point Click Care – Electronic Documentation

Historically, Harbour View Haven has used paper forms of documentation for all resident care records and related documents. As of the spring, HVH implemented the program, Point Click Care to accept pharmacy orders and record medications electronically. Over the next few months, the team plans to transition all
documentation related to resident care to the program.

In partnership with PCC, education for the care team is currently being coordinated. HVH policies around electronics use and confidentiality have been adjusted in
preparation for these changes and will also be included in staff education.

Submitted By Carrie Frazier, Programs Manager

Hilltop Highlights and Events

April 22, 2026
May Events
By Lisa Wright April 22, 2026
Food Services is planning a special Mother’s Day on May 10th
April 22, 2026
Update on Mealtimes at HVH Resident Council has voted in unanimous favor during the March meeting to move the larger meal from lunch time to supper time. This was implemented and residents are enjoying the change based on the majority of feedback collected so far. Special holiday meals will be scheduled for lunches as specified. ~ Food Services Team
April 22, 2026
Our annual Painted Lady Butterfly project will commence again this spring. We anticipate receiving our Painted Lady caterpillars during the last week of May. We will watch their transition from caterpillars to butterflies, and then release them into the garden park in early June. Stay tuned for details!
April 22, 2026
As a Resident of Harbour View Haven; 2. “You have the right to be involved in decisions about your care.” Residents may give or refuse consent for treatment, including medication, in accordance with law, and must be informed of the consequences of giving or refusing consent.
April 17, 2026
National Volunteer Appreciation Week
March 28, 2026
HVH Programming Highlights Pictures
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