Quality Report - December
NEWSLETTER
NEWSLETTER
Quality Report - December
This Month’s Feature:
Point Click Care – Electronic Documentation
Historically, Harbour View Haven has used paper forms of documentation for all resident care records and related documents. As of the spring, HVH implemented the program, Point Click Care to accept pharmacy orders and record medications electronically. Over the next few months, the team plans to transition all
documentation related to resident care to the program.
In partnership with PCC, education for the care team is currently being coordinated. HVH policies around electronics use and confidentiality have been adjusted in
preparation for these changes and will also be included in staff education.
Submitted By Carrie Frazier, Programs Manager
Hilltop Highlights and Events
October Events
Lest We Forget… The Royal Canadian Legion, Lunenburg Branch 23 will lead a Remembrance Day Service, November 11th at 2:00 p.m. in the Floor 2 Lounge, All Welcome.
As a Resident of Harbour View Haven; 6. “You have the right to voice complaints regarding the facility or facility staff without facing discrimination.” In accordance with HVH policy regarding complaints, residents are encouraged to direct complaints to the CEO, the Director of Resident Care, the Assistant Director of Care, and/or Nurse Manager .
Staff Appreciation Last month was Continuing Care month…. in appreciation to all our staff for their dedication and generous care provided to our residents, HVH offered a number of special treats throughout October including Tim Hortons Coffee, Muffins and Doughnuts, Subway Sub days, Pizza days, and a special Chicken & Samosas meal served by Management.
HVH Programming Highlights Pictures
National Infection Control Week October 20-25, 2025
Upcoming Special Meals
October Events