Quality Report Accreditation April 2023 Update

NEWSLETTER

Accreditation Update

Accreditation Update

Harbour View Haven is proud to be an accredited facility, the first in our area since 2001. During our last onsite survey in March 2020, we were awarded with the highest exemplary standing. Our next survey is only a year away and will be scheduled to take place in March 2024.


What is Accreditation?

Accreditation is on-going, voluntary process of assessing our services and programs against national standards of excellence to identify what we are doing well and what areas we could improve on. Areas of focus include medication management, resident and staff safety, resident/family satisfaction with programs, services, and meals, falls management, wound care and leadership practices to name a few.


Update of Progress:

Our accreditation teams are continuing to meet regularly to discuss and work on our action plans. Staff surveys to measure perceptions of workplace safety, training and development opportunities, senior management involvement, work/life balance and overall experiences with the organization are on-going. Surveys are voluntary and we appreciate the staff who have taken the time to provide their feedback.



Interested in getting involved? We are looking for family and resident input! Contact Carrie Frazier, Programs Manager for more information: cfrazier@hvh.ca

(902) 514-6000

Hilltop Highlights and Events

March 28, 2026
HVH Programming Highlights Pictures
March 25, 2026
Notice of Mock Disaster 
March 25, 2026
As a Resident of Harbour View Haven; 7. “You have the right to receive opportunities for rehabilitation of functional abilities and assistance towards independence, consistent with your individual requirements.” Residents have access to regular services of health care professionals that can assist in areas of rehabilitation or
March 25, 2026
Mealtimes at HVH At our last Resident Council meeting, it was discussed and primarily opted for, flipping our bigger meal from noon to supper time. With providing a very large breakfast, followed by the large main meal for lunch, many residents are too full to consume that meal (which contains most of their daily calories and protein). Due to this, many are quite hungry by supper time when the lighter meal is served. With residents’ input, we are looking at moving our largest meal to supper time.  Benefits of this include: Improved satiety throughout the evening Less hypoglycemia with morning blood sugars Increased likelihood of consuming the large, main meal The ability to sleep in & have a late breakfast, without compromising intake of the larger meal Stay tuned for results of our residents’ votes! ~ Food Services Team
March 25, 2026
April Events
March 25, 2026
Harbour View Haven extends a huge and heartfelt thank you to each and every one of our volunteers.  Your continued dedication and support is greatly appreciated.
March 25, 2026
Family Council Meeting
January 27, 2026
February Events
January 27, 2026
February is African Heritage Month
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