Quality Improvement Update
    
   
 
NEWSLETTER 
 
 
 
NEWSLETTER
 
 
 
Quality Improvement Update
Harbour View Haven is excited to announce that we are currently building a sensory garden space for our residents. This area will be in the main garden park off floor one but available to all residents, family, staff, and volunteers. The garden will include a wheelchair accessible bed, a variety of herbs, flowers, visual aids, and tactical items all meant to stimulate the 5 senses. 
  
 
 
 
  
Sensory spaces provide opportunities for social participation, relaxation, and promotion of overall well-being. Thank you to our Therapeutics Department for your input, excitement and willingness to run sensory garden
 
 programming in the up-coming months.
 
Submitted by Carrie Frazier, Programs Manager
 
Hilltop Highlights and Events

As a Resident of Harbour View Haven;                                                                                     6. “You have the right to voice complaints regarding the facility or facility staff without facing discrimination.”                                                                                     In accordance with HVH policy regarding complaints, residents are encouraged to                                                      direct complaints to the CEO, the Director of Resident Care, the                                                      Assistant Director of Care, and/or Nurse                                                      Manager .
 

Staff Appreciation                                                                                                            Last month was Continuing Care month…. in appreciation to all our staff for their dedication and generous care provided to our residents, HVH offered a number of special treats throughout October including Tim Hortons Coffee, Muffins and Doughnuts, Subway Sub days, Pizza days, and a special Chicken & Samosas meal served by Management.
 








