Harbour View Haven Bill of Resident Rights - September
NEWSLETTER
NEWSLETTER

Harbour View Haven Bill of Resident Rights
As a Resident of Harbour View Haven;
3. “You have the right to be properly sheltered, fed, clothed, groomed, and cared for in a manner per your personal needs.”
Residents have the right to the individual consideration of their needs, including physical, psychological, social, and spiritual needs.
Hilltop Highlights and Events

As a Resident of Harbour View Haven; 6. “You have the right to voice complaints regarding the facility or facility staff without facing discrimination.” In accordance with HVH policy regarding complaints, residents are encouraged to direct complaints to the CEO, the Director of Resident Care, the Assistant Director of Care, and/or Nurse Manager .

Staff Appreciation Last month was Continuing Care month…. in appreciation to all our staff for their dedication and generous care provided to our residents, HVH offered a number of special treats throughout October including Tim Hortons Coffee, Muffins and Doughnuts, Subway Sub days, Pizza days, and a special Chicken & Samosas meal served by Management.






