Harbour View Haven Bill of Resident Rights - July 2021
    
   
 
NEWSLETTER 
 
 
 
NEWSLETTER
 
 
 

Harbour View Haven Bill of Resident Rights
As a Resident of Harbour View Haven;
4. “You have the right to be properly sheltered, fed, clothed, groomed, and cared for in a
manner per your personal needs.”
Residents have the right to the individual consideration of their needs, including physical, psychological, social and spiritual needs.
Hilltop Highlights and Events

As a Resident of Harbour View Haven;                                                                                     6. “You have the right to voice complaints regarding the facility or facility staff without facing discrimination.”                                                                                     In accordance with HVH policy regarding complaints, residents are encouraged to                                                      direct complaints to the CEO, the Director of Resident Care, the                                                      Assistant Director of Care, and/or Nurse                                                      Manager .
 

Staff Appreciation                                                                                                            Last month was Continuing Care month…. in appreciation to all our staff for their dedication and generous care provided to our residents, HVH offered a number of special treats throughout October including Tim Hortons Coffee, Muffins and Doughnuts, Subway Sub days, Pizza days, and a special Chicken & Samosas meal served by Management.
 






