Hand Hygiene Awareness Update
NEWSLETTER
NEWSLETTER
Quality Improvement Update
Hand Hygiene Awareness
Every quarter the management team completes hand hygiene audits to measure our compliance with evidence- based hand hygiene standards. This means that we track whether our facility is meeting an acceptable standard of hand hygiene through anonymous observation of the 5 moments for hand hygiene. This fall and winter we are launching a Hand Hygiene Awareness Campaign.
This will include more education, observations, coaching and talks during department meetings. Raising our compliance rate is a team effort, across all departments; and we plan to work together to continue improving our rates this fall and winter.
Submitted by Carrie Frazier, Programs Manager
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Accreditation Update
As a Resident of Harbour View Haven; 6. “You have the right to voice complaints regarding the facility or facility staff without facing discrimination.” In accordance with HVH policy regarding complaints, residents are encouraged to direct complaints to the CEO, the Director of Resident Care, the Assistant Director of Care, and/or Nurse Manager .
