Falls Management Update Continuous Quality Improvement Project

NEWSLETTER

Quality Report

Falls Management Update
Continuous Quality Improvement Project

The falls Management team has been working to improve unwitnessed falls in the

facility. As we get older our mobility and movement can become more difficult.

This can result in more falls among older populations.

The team has been tracking data for two years and observed a significant increase

in the number of unwitnessed falls. An unwitnessed fall means that staff find

residents on the floor however did not observe an actual fall or movement from one

surface to another (for example, chair to floor, bed to floor).

The team has decided, in consultation with the nursing managers, that on Monday

mornings during management and care team communications, falls will be tracked

and discussed on a weekly basis. During these meetings the incidents will be

analyzed in more detail to determine whether the documentation and follow-up

after a fall has been completed thoroughly. This will include education with the

LPN/RN staff on incident report investigations (following up on how the fall

occurred and what was done to prevent future falls).

We hope these more in-depth meetings, discussions and analysis will help to

provide solutions and reduction in the overall number of unwitnessed falls in the

building. We will continue tracking data over the next year to measure whether our

interventions are successful.

Submitted by Carrie Frazier, Programs Manager

Hilltop Highlights and Events

January 27, 2026
February Events
January 27, 2026
February is African Heritage Month
January 27, 2026
Food Services is planning the following special meals
January 27, 2026
VOLUNTEER OPPORTUNITIES at HVH
January 27, 2026
Through a combination of staff, volunteer and community efforts, our programs are designed to offer residents a broad range of group and individual opportunities to enhance their physical, emotional, social, spiritual and intellectual quality of life. We are thankful to our dedicated volunteers who support our programming throughout the year.  Check out our video “Celebrating Therapeutic Recreation Month”—February 2026 highlighting programming over the past year on our website at www.hvh.ca and our Facebook Site !
December 22, 2025
HVH Programming Highlights Pictures
November 24, 2025
Christmas Dinner 2025
November 24, 2025
November 24, 2025
Volunteers Needed..
By Lisa Wright November 24, 2025
Low Scents Makes Good Christmas Sense
Show More