Accreditation Update

Harbour View Haven has begun the process to regain our status as an accredited

long-term care facility under Accreditation Canada. Our four-year accreditation cycle is underway now and will conclude in the fall of 2029. Over the span of these four years, Harbour View Haven will improve the quality of care we provide to our residents by meeting national standards that go above and beyond our provincial licensing

requirements.

This continuous improvement will be aided by several key accreditation tools:

• Self-assessments: Comparing current HVH policy against assessment manual
• standards to determine where our internal policies need to be strengthened
• Surveys: All staff and board directors will be invited to complete online feedback
• surveys which will highlight areas these groups see needing improvement
• Attestation: We will assess our quality and safety performance against the attestable
• program criteria to create a quality improvement action plan
• On-site assessment: Third party surveyors will come on site at the end of year four to assess that we are meeting the required standards and award the accreditation certificate

While the accreditation process is intensive and detailed, it will help promote a positive environment that puts quality and safety at the forefront of everything we do. To keep you better informed as we progress through the evaluation cycle, we will update you on the quality improvements we are making.

If you have any questions about the process along the way, please feel free to reach out to Andre Brideau by email: abrideau@hvh.ca or phone: 902-634-8836 ext. 222.