Accreditation Report - March
NEWSLETTER
NEWSLETTER
Accreditation Report
What is the Accreditation Process?
Accreditation is on-going, voluntary process of assessing our services and programs against national standards of
excellence to identify what we are doing well and what areas we could improve on. Areas of focus include medication management, resident and staff safety, satisfaction with programs and services, falls management and wound care to name a few.
Accreditation Surveyors will be will at Harbour View Haven from March 9th-11th. We are looking for interested
family members to be involved
in the Resident and Family Engagement Focus Group. Discussions will lead by one of the surveyors about the involvement of residents and families in planning service design, including quality
improvement and safety in the organization.
When: 11:00am-12:00pm, Tuesday March 10th, 2020
Where: HVH’s main conference room
Please contact Carrie Frazier, Programs Manager for more information cfrazier@hvh.ca
/ (902) 514-6000
Hilltop Highlights and Events
October Events
Lest We Forget… The Royal Canadian Legion, Lunenburg Branch 23 will lead a Remembrance Day Service, November 11th at 2:00 p.m. in the Floor 2 Lounge, All Welcome.
As a Resident of Harbour View Haven; 6. “You have the right to voice complaints regarding the facility or facility staff without facing discrimination.” In accordance with HVH policy regarding complaints, residents are encouraged to direct complaints to the CEO, the Director of Resident Care, the Assistant Director of Care, and/or Nurse Manager .
Staff Appreciation Last month was Continuing Care month…. in appreciation to all our staff for their dedication and generous care provided to our residents, HVH offered a number of special treats throughout October including Tim Hortons Coffee, Muffins and Doughnuts, Subway Sub days, Pizza days, and a special Chicken & Samosas meal served by Management.
HVH Programming Highlights Pictures
National Infection Control Week October 20-25, 2025
Upcoming Special Meals
October Events