Accreditation Report - March
NEWSLETTER
NEWSLETTER
Accreditation Report
What is the Accreditation Process?
Accreditation is on-going, voluntary process of assessing our services and programs against national standards of
excellence to identify what we are doing well and what areas we could improve on. Areas of focus include medication management, resident and staff safety, satisfaction with programs and services, falls management and wound care to name a few.
Accreditation Surveyors will be will at Harbour View Haven from March 9th-11th. We are looking for interested
family members to be involved
in the Resident and Family Engagement Focus Group. Discussions will lead by one of the surveyors about the involvement of residents and families in planning service design, including quality
improvement and safety in the organization.
When: 11:00am-12:00pm, Tuesday March 10th, 2020
Where: HVH’s main conference room
Please contact Carrie Frazier, Programs Manager for more information cfrazier@hvh.ca
/ (902) 514-6000
Hilltop Highlights and Events

Through a combination of staff, volunteer and community efforts, our programs are designed to offer residents a broad range of group and individual opportunities to enhance their physical, emotional, social, spiritual and intellectual quality of life. We are thankful to our dedicated volunteers who support our programming throughout the year. Check out our video “Celebrating Therapeutic Recreation Month”—February 2026 highlighting programming over the past year on our website at www.hvh.ca and our Facebook Site !








