Accreditation is on-going, voluntary process of assessing our services and programs against national standards of
excellence to identify what we are doing well and what areas we could improve on. Areas of focus include medication management, resident and staff safety, satisfaction with programs and services, falls management and wound care to name a few.
Accreditation Surveyors will be will at Harbour View Haven from March 9th-11th. We are looking for interested
family members to be involved
in the Resident and Family Engagement Focus Group. Discussions will lead by one of the surveyors about the involvement of residents and families in planning service design, including quality
improvement and safety in the organization.
When: 11:00am-12:00pm, Tuesday March 10th, 2020
Where: HVH’s main conference room