Accreditation Report - March
NEWSLETTER
NEWSLETTER
Accreditation Report
What is the Accreditation Process?
Accreditation is on-going, voluntary process of assessing our services and programs against national standards of
excellence to identify what we are doing well and what areas we could improve on. Areas of focus include medication management, resident and staff safety, satisfaction with programs and services, falls management and wound care to name a few.
Accreditation Surveyors will be will at Harbour View Haven from March 9th-11th. We are looking for interested
family members to be involved
in the Resident and Family Engagement Focus Group. Discussions will lead by one of the surveyors about the involvement of residents and families in planning service design, including quality
improvement and safety in the organization.
When: 11:00am-12:00pm, Tuesday March 10th, 2020
Where: HVH’s main conference room
Please contact Carrie Frazier, Programs Manager for more information cfrazier@hvh.ca/ (902) 514-6000
Hilltop Highlights and Events
May Events
Food Services is planning a special Mother’s Day on May 10th
Update on Mealtimes at HVH Resident Council has voted in unanimous favor during the March meeting to move the larger meal from lunch time to supper time. This was implemented and residents are enjoying the change based on the majority of feedback collected so far. Special holiday meals will be scheduled for lunches as specified. ~ Food Services Team
Our annual Painted Lady Butterfly project will commence again this spring. We anticipate receiving our Painted Lady caterpillars during the last week of May. We will watch their transition from caterpillars to butterflies, and then release them into the garden park in early June. Stay tuned for details!