Administration Services
Administration Office
The Administration Office is located inside the main entrance. The Administration Office manages the billing for long-term care service. For security reasons we recommend that all personal money be put into the Administration Office safe and no more than $20.00 be held in the resident's room.
Billing
Billing will be at the first of each month. Payment will be for two months in advance of the resident's current accommodation rate and will be effective the date of admission or the date the room is provided unless other arrangements have been made.
Pharmacare Program
Pharmacare is a provincial drug insurance program to help seniors manage their prescription medication costs. Participation is optional, contact NS Pharmacare at 1-800-544-6191 to apply for coverage. Please note that certain medications are not necessarily covered. Residents are required to pay a percentage of their prescriptions, which is added to their monthly statement.
Power of Attorney/Guardian/Proxy
It is important for us to have the name of a resident's Power of Attorney, Guardian or Proxy (under the Medical Consent Act). The Proxy or Guardian is authorized to make decisions for medical treatment when the resident is no longer capable of giving consent herself/himself. Not all Power of Attorney documents include reference to the Medical Consent Act. This means that the decision making may be restricted to financial matters.
Potential residents of Harbour View Haven are strongly urged to ensure that someone has been appointed Proxy under the Medical Consent Act prior to admission. Harbour View Haven requires that a copy of the Power of Attorney/Guardian or Proxy be provided upon admission to be kept in the resident's file.
Legal Consultation/Issues
Certain legal document may require signatures. Please contact the Administration Office for assistance. Staff are not permitted to act as a witness on personal documents.
Income Tax
The Administration staff will assist residents only with their income tax. Residents are strongly encouraged to apply for the Disability Tax Credit for income tax purposes. It is to the resident's advantage to claim this deduction, which will lower or eliminate the amount of income taxes payable by the resident.
Funeral Arrangements
Any costs associated with the funeral of a resident are the responsibility of the resident or his/her estate. Harbour View Haven must be advised of any prearranged funeral arrangements.
Memoriam, Donations and Gifts
Income tax deductible receipts are given for donations made to Harbour View Haven. A plaque may recognize significant donations. These funds are used towards the purchase of special items and equipment for the use of our residents. Examples of such equipment purchases are whirlpool baths, Garden Park, wheelchair accessible vehicles, Palliative Care room, etc. Please note that the provincial government does not allow for these items in our budget. This is an excellent way to remember loved ones and to continue giving support to others.
General Financial Services
The Administration Office staff are available to discuss financial matters related to billing issues or resident purchases any weekday 8:30 am - 4:30 pm. If you are unable to visit in person, please telephone (902) 634-8836 Ext 0.